Answers to the questions we hear most.

Start by browsing available units on our Storage Units page and submitting a request online. From there, we'll reach out to schedule a time to show you the facility, walk you through the space, and answer any questions before you commit. Once you're happy, we'll get your agreement signed and get you set up. Most tenants are confirmed and ready to move in within a few business days of their initial request.

We do schedule a brief showing before move-in — it's a chance for you to see the unit in person and for us to walk you through how everything works. After that, your rental agreement can be signed in person or we can send it to you electronically — whichever is easier. There are no ongoing office visits required after you're set up.

Long-term contracts are not required. We offer month-to-month rentals for maximum flexibility — stay as long as you need. We also offer annual agreements for tenants who prefer to pay upfront and lock in a discounted rate. Ask us about current annual pricing when we connect.

Yes. You can rent multiple units under the same account. Each unit will have its own rental agreement and billing.

The gate is automated and operates 24 hours a day, 7 days a week. There are no restricted access hours — your code works any time.

You'll receive a unique access code once your rental is confirmed and your agreement is signed. Your code is managed through the gate app and tied to your account — it works for as long as you're a tenant.

Yes. The facility is fully fenced and gated, with access limited to current tenants via individual codes. The property is monitored 24/7 by security cameras. Units are solid steel CONEX containers built to withstand Idaho weather and resist forced entry.

Contact us and we'll get your code to you. Reach out by phone at 208-929-6352 or email office@bedrockstoragepostfalls.com and we'll respond quickly.

We use autopay through the tenant portal. Your payment processes automatically each month on your billing date. You'll receive a receipt by email. There's nothing to mail in and no office payments.

We accept major credit and debit cards processed securely through our online tenant portal.

No. The rate you agree to is what you pay. There are no setup fees, no admin fees, and no surprise charges.

You'll receive an email notification if a payment doesn't go through. Update your payment method through the tenant portal to keep your account current and avoid any interruption to your access.

Once we've completed your showing, your agreement is signed, and your payment is set up, you'll receive your lock, key, and gate access code — and can move in right away. Most tenants are confirmed and moving in within a few business days of their initial request.

Household goods, furniture, appliances, seasonal gear, business inventory, equipment, and vehicles (depending on unit size). Prohibited items include hazardous materials, flammable liquids, perishables, and anything illegal.

Month-to-month tenants can move out at any time — just contact us to start the process and we'll confirm your final billing date. Annual tenants should reach out to discuss move-out timing relative to their agreement. Either way, moving out is straightforward and we'll walk you through it.

No. A lock is provided for your unit. We'll go over the details during your showing when we confirm your reservation.